5.17.2016

Skype for Business Troubleshooting performance

Skype for Business Troubleshooting performance


  • Verify that you have the latest version of Skype for Business 

--Microsoft advised me that the portal Skype differs from the VLSC Skype installed with Office 2016, though I don't see how this makes a difference? It should be the same and get updates from the

  • Try disabling Hardware Acceleration

Regedit > HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\
Create New Key on the folder called Graphics
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\
Create New DWORD (32bit value) and call is "DisableHardwareAcceleration" and set the value to 1
Close and Re-open the Skype client and see if the network performance improves at all.

Regedit > HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Lync
Create New DWORD (32bit value) and call is "EnableP2PScreenSharingOverVideo" and set the value to 0
Close and Re-open the Skype client and see if the network performance improves at all.

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