How to fix the blackbaud error: This version of Citrix Receiver is not the most recent version.

How to fix the blackbaud error:

This version of Citrix Receiver is not the most recent version. Citrix recommends installing the latest version. When accessing a hosted application

Overview:

The purpose of the document is to augment the procedure needed to resolve the Error: This version of Citrix Receiver is not the most recent version. Citrix recommends installing the latest version. When accessing a hosted application

Reference:

https://kb.blackbaud.com/articles/Article/103893

Procedure:

1.     Click on the Windows Start button to open the Start menu

2.     On the right side of the menu, click Default Programs

3.     Click the second option, "Associate a file type or protocol with a program"

4.     Scroll down and locate the “.ica” file extension in the left column.

5.     Double click on the line for the “.ica” extension.

6.     In the new window, click Browse.

7.     Look for a Citrix folder in the list of folders.  If you do not see it, click on your C drive on the left side, and then open Program Files (x86).

8.     Open Citrix > ICA Client.

9.     Double-click on the WFCRun32 application (be careful not to select the Wfica32 application).

10.  Click OK to confirm the association with the Citrix Connection Manager.

11.  Click Close to close the Default Programs window and then close the Control Panel window.